Everlaw AI Assistant FAQs

Built on Trust

Everlaw^AI Assistant brings the power of generative AI (genAI) into the world’s most advanced ediscovery software to speed up legal document review and evidence-based writing. Built with our Generative AI Principles in mind, Everlaw^AI Assistant is built thoughtfully and deliberately to handle your data responsibly.

How does Everlaw^AI Assistant work?

Everlaw^AIAssistant combines LLMs developed by OpenAI with the data inside Everlaw’s purpose-built platform. Everlaw^AI Assistant provides a native AI experience that is relevant to your teams and your litigation and investigation use cases, all in a way that respects the privacy of your data. Visit the Everlaw^AI Assistant page to learn more.

When can I start using  Everlaw^AI Assistant?

Everlaw^AI Assistant is still currently offered in beta. If you are interested in joining the beta program, check it out here. Stay tuned for more information about our General Availability launch later this year.   

What was the approach to building Everlaw^AI Assistant?

All of the work we do is guided by our Generative AI Principles, which focus on Control, Confidence, Transparency, Privacy, and Security, and Thoughtfulness. These key principles guide us to deliver responsible generative AI to our customers.

Do the Everlaw Terms of Service governing my use of Everlaw today also apply to my use of Everlaw^AI Assistant?

Yes, Everlaw^AI Assistant is covered by the Everlaw Terms of Service that governs your use of the Everlaw service today. If you signed an offline variant of our terms of service for use of the Service, then we will need to update your agreement with relevant legal terms before you can start using Everlaw^AI Assistant.

What about the privacy and confidentiality of my data?

To the extent the Case Materials you submit to Everlaw^AI Assistant are subject to any applicable privacy law, the terms of the Data Processing Addendum (or if applicable, the data processing addendum applicable to your account) apply. In addition, your data is subject to the same confidentiality requirements as stated in your agreement with Everlaw. 

How should I use Everlaw^AI Assistant?

Large language models (LLMs) are systems trained on huge corpuses of text. Based on this training, these models are adept at predicting the next word given a sequence of preceding words. This is the core capability of LLMs.

While some compelling functionality can be built off of this core capability, it is important to remember that LLMs are probabilistic language machines with no notion of things like truthfulness, accuracy, or intent. LLMs are trained to produce fluid text, not accurate responses. When using any feature backed by a LLM, it is important to remember that these systems can and do produce inaccurate, false, and/or misleading statements, even when there are additional guardrails put in place. 

When using Everlaw^AI Assistant features, we encourage you to exercise your own judgment and expertise to validate responses. Human validation is particularly important when you are using the system to create factual claims about people or events, or work product you intend to share with others. For more information, check out our Knowledge Base.

Does my data leave Everlaw when I use Everlaw^AI Assistant?

Yes, when you use Everlaw^AI Assistant, each data request is sent to our AI service provider, OpenAI, individually, over an SSL encrypted service, to process and send back to Everlaw. As of the date above, OpenAI only has servers in the United States.

Does OpenAI use Everlaw customer data to train OpenAI’s services?

No. The data you submit and the responses you receive via Everlaw^AI Assistant are not used to fine-tune or improve OpenAI’s models or service.

Does OpenAI store Everlaw customer data?

No, OpenAI does not store the data you submit or the responses you receive.

Is my data from using Everlaw^AI Assistant used to serve other customers?

The data you submit and the responses you receive are not used to train models across customers or shared between customers. 

Does Everlaw^AI Assistant impact my compliance with GDPR and CCPA?

Everlaw supports our customers’ compliance with the GDPR and the CCPA. We will process and transmit data for Everlaw^AI Assistant in accordance with our Data Processing Addendum, as supplemented by your agreement with Everlaw for use of the Service.