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The Role of GenAI in Proving Corporate Law Department Value

284 CLOs, GCs, and legal ops professionals tell Everlaw and the Association of Corporate Counsel why – and how – they expect generative AI to help them deliver better services faster and make a stronger case for their true value as strategic partners.

Key Findings from Everlaw and the ACC

Do you believe GenAI can help your legal team demonstrate its business value?

GenAI Will Help Teams Show Value

It’s early days for GenAI, but legal leaders say it is improving how they articulate business value and redefine their status from “cost center” to business driver. Only 4% say it won’t.

The top-cited benefit: accelerating delivery of legal support and matter resolution. But legal teams also believe GenAI will help them gain strategic insights from legal data and articulate quantifiable cost savings through better outside counsel management.

Which litigation metrics does your department track?

The Missing Metrics: Few Teams Track Value

However, there are hurdles to overcome for many. Most in-house organizations track basic cost metrics like total litigation spend, but far fewer measure more strategic metrics like outcomes relative to cost.

Many want to track these more advanced indicators, but infrastructure is an obstacle. So is budget. In-house teams will need to bridge this gap to truly prove business value.

How important will GenAI adoption be for performance reporting in coming years?

From Efficiency to Strategy

Most see the opportunity GenAI presents. Looking beyond immediate cost savings, legal teams are beginning to explore more strategic GenAI applications, such as projecting litigation outcomes, surfacing strategic insights, and tracking performance.

This is the moment to act: 69% say it’s “critically” or “very important” to adopt GenAI for demonstrating value – and soon.