Everlaw Prime Accelerates Public Records and FOIA Requests

Federal and state agencies are faced with an ever-growing surge of FOIA and public records requests. While the volume of inquiries continues to climb, the resources to handle them remain stagnant, leaving many government employees feeling trapped in an endless cycle of request backlogs. 

In the past, agencies have tackled this deluge one request at a time. Traditionally, teams have had to read through and redact thousands of documents manually. Because many available tools are outdated or insufficient, teams must rely on several different systems to get each step of the job done. It’s this near-constant tool-switching, alongside the sheer volume of documents processed in an average request, which often leads to slower response times and increased human error. 

That’s why Everlaw built Everlaw Public Request Intake Management and Ediscovery (Prime), a platform that replaces fragmented, manual tasks with a single, end–to-end solution. This new tool is designed to help agencies overcome even the most daunting backlogs and better serve the citizens, nonprofit organizations, and journalists who make requests. 

Introducing Everlaw Prime 

Everlaw Prime takes the same heavy-duty document review tools used in complex litigation and tailors them specifically for public records requests. 

This FedRAMP-authorized platform combines a modern intake portal with intuitive case management features and litigation-grade AI, providing reviewers with the tools they need to tackle the most time consuming stages of the records request workflow.

A Head Start on Every Request

Everlaw Prime integrates directly with FOIA.gov and other state-level public request sites, and  automatically creates a dedicated review database the moment a request is perfected. 

By capturing every submission at the source, Everlaw Prime helps both officers and citizens stay informed from the initial request all the way through to the final delivery. 

Once the request process is underway, Everlaw Prime’s centralized dashboard makes it easy to manage every request by tracking status and ownership alongside fee categories and waivers. All relevant information stays secure within the primary request record because there’s clear visibility into statuses throughout the entire request lifecycle.

Of course, not every record request is straightforward. That’s why Everlaw Prime offers more than 80 prebuilt templates for clarification requests including fee notices and determination letters, making communication with requesters a seamless part of the request workflow.   

Reduce Manual Effort and Unnecessary Risk 

To help find relevant documents faster, AI-powered Coding Suggestions expedites manual review by generating suggested categorization for responsive documents based on specific prompts, while Everlaw^AI Review Assistant provides summaries that surface the main points of a document faster. These tools work together to aid reviewers in putting their expertise to work where it really matters by reducing the overall effort required to complete requests by helping teams quickly identify what's responsive. 

Once the responsive documents are located, Everlaw Prime continues to help with the heavy lifting. 

Because manual, multi-click redaction tools often increase both workflow complexity and litigation risk, Everlaw Prime offers automated batch redactions and instant custom data extraction for exemption codes, which helps teams identify and mask sensitive PII across the entire document set at once. And, when dealing with complex file types, Everlaw Prime is equipped to redact spreadsheets as well as audio and video files, all while staying in-platform. 

Eliminate Friction and Actively Lower Costs

Everlaw Prime houses the most relevant case management and review tools together in one ecosystem, removing the danger of data movement while helping to eliminate redundant work. Every record in the admin console includes a direct link to its corresponding project, which allows for a seamless transition from high level management to granular document review in just one click. 

Everlaw Prime makes it easy to work collaboratively with tools built for the way public records requests actually work. Shared binders help coordinate team efforts and allow members to review each other's work product, including draft redactions. Through in-platform messaging, and the ability to comment directly in documents, communications stay secure and in one central location. 

A New Standard for Public Records Requests 

Everlaw Prime provides a foundation to move past the limitations of manual work and disconnected systems with a unified platform that helps transform the public records request process. Government agencies can now tackle backlogs with greater efficiency, and better serve citizens, nonprofit organizations, and journalists with responses that are delivered faster and with greater accuracy. 

Schedule a demo today and see how Everlaw Prime’s integrated portal, review and redaction tools, and case management system can streamline record request workflows.