FOIA Software Buyer’s Guide: 8 Must Haves
Buying FOIA software? Read our must-haves here.
According to a January 2022 GAO report, the backlog of FOIA requests increased by 97% between fiscal years 2012 and 2020—and it doesn’t look like that number will shrink anytime soon. The volumes and types of data that government offices must manage continue to grow, putting new pressures on agencies as they also face increasing numbers of FOIA requests from the public.
This explosion of the FOIA and public records requests has caused a significant strain on the public sector; however, recent improvements in legal technology have ushered in many digital tools that have improved the process of responding to these requests.
In this FOIA buyer’s guide, we cover the following:
Common challenges in responding to FOIA requests
Eight must-haves for FOIA software
How a cloud solution can improve workflows