Ediscovery Solutions: Has COVID-19 Catapulted Your Firm into the Cloud?

Transitioning to cloud-based ediscovery solutions has been a top priority for legal organizations, even before COVID-19. According to ILTA’s 2019 Technology Survey, 33% of firms responding have already made ediscovery a priority, and 15% indicated that they planned to do so in the next 12 months.

ediscovery solutions

ILTA WHITE PAPER ILTA’S 2019 TECHNOLOGY SURVEY EXECUTIVE SUMMARY

Fast forward to 2020 — COVID-19 is driving new urgency to move to the cloud, but the challenges are nothing new. A recent MariaDB survey revealed that 40% of IT professionals worldwide are now accelerating their move to the cloud. And, 74% of those surveyed said they expect to face new issues due to a second wave of the pandemic, and many of the same challenges with on-premises solutions continue to persist:

Scalability

With on-premises ediscovery solutions, limited data accessibility and speed can be an issue, particularly with remote access, and the need to maintain and upgrade internal systems can result in costly downtime and resource unavailability. Additionally, limited license or seat capacity can hold up matters until more capacity is added or reallocated from existing cases.

There is also a limit to the litigation capabilities that an on-premises solution can provide. If more are needed, clients will need to take the matter out of the on-premises solution to a service provider, which undercuts the entire rationale of using an on-premises solution.

Cost Efficiency

An on-premises solution typically involves hidden IT costs for network infrastructure and the people to support it — expenses that often go to overhead and that aren’t recoverable. There is also the risk of overbuying/underbuying IT infrastructure. It is challenging to find the correct on-premises solution when litigation is inherently unpredictable, and clients are highly unlikely to want to pay for software and the services associated with it.

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Cloud to the Rescue

When employing a cloud-based ediscovery solution, scalability is no longer a significant issue:

  • Users can add new matters and additional users instantly.
  • With Everlaw, new users don’t have to wait for additional license capacity. 
  • Many cloud-based solutions automatically update to the latest version for all matters, resulting in better version control and consistent user experience. 
  • There is no inherent limit to storage availability for a matter, and data capacity can be increased instantly without the need to install new memory or storage.
  • Cloud-based solutions are designed for scale and distributed access to reduce the latency that can lead to inefficiency.

Cloud-based ediscovery solutions also address the cost-efficiency challenges of on-premises solutions:

  • Everlaw’s cloud-based platform is predictable, scalable, and provides an all-in-one ediscovery solution that averts the need to pass the costs of multiple solutions onto the client.
  • The ability to predict the cost of ediscovery streamlines client approval and sign-off, allowing for easier recovery.
  • Scalable pricing allows firms to provide an ediscovery solution that fits the client’s needs and to avoid paying for unnecessaries services or features.
  • An all-in-one solution helps clients avoid “billing fatigue” — the feeling that they are paying over and over for similar or related services. 

To learn more about how you can effectively practice law from home, check out our compilation of resources: Litigate From Anywhere.